Troubleshooting

• Ride stuck searching: check fallback rules, online drivers, timers and fleet models.
• Driver gets no offers: driver must be online, in radius and have an active phone.
• Wrong balance: verify bank account and bank bridge functions.
• Unexpected fare: check base, per-km, minimum and max distance; the server calculates it.
• Cannot start/finish: verify proximity thresholds and coordinates.

Before opening a ticket: /sfdiagnostico#

Run /sfdiagnostico from the server console (or in game, if you are in the configured group). For every SF resource it checks declared dependencies that are not running or start too late, missing database tables, configured items that do not exist in your base, permissions and groups, and whether the license authenticated. Every finding comes with the next step, not just the diagnosis.